Refund policy

Returns and refunds - Tool Tech UK. You have 30 days after receiving your item to request a return. Items must be unused, in the condition you received them, and in original packaging. To start a return, email fairest.andy@live.co.uk with your order number and the item(s) to return. Once we receive and inspect your return, we will refund the original payment method within 5-10 business days. Faulty or incorrect items will be refunded or replaced. Customers pay return postage unless the item is faulty or incorrect. Your statutory rights under UK consumer law are not affected.